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We look forward to hearing from you if you have feedback or questions about any of the products.
Hatsukoi is based in the UK and all products are personally wrapped, packaged and sent to you from the UK.
All the items in my shop are carefully selected for their aesthetic and quality and no 'drop shipping' method is used at all.
What used to be simple is now complicated and expensive.
I held on for as long as I could but sadly I have now been forced to stop sending orders to the EU. This is not a decision I have taken lightly and it fills me with regret but in the face of increasing costs, paperwork and lack of support for small businesses, shipping to countries within the EU is no longer available.
At this time I would like my customers to know that cleanliness and hygiene are always a priority when packing your goods. Hands are always washed and surfaces are clean, not least because I want your products to look beautiful when you receive them. Everything in my shop is sent out from these premises and nothing is despatched from third party suppliers.
Please note however, that in order to reduce unnecessary travel, orders will only be despatched once a week so you may have to wait a little longer to receive your items. I apologise for this and hope that 'normal service' can be resumed as soon as possible.
