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Orders placed from 14 April to 1 May 2025 will be despatched on or after 2 May.

Shipping to countries within the European Union and Northern Ireland is now available for some products.

Hatsukoi has partnered with an international shipping company, specialising in UK ecommerce to the EU.  VAT (sales tax) and duty are payable on your order and this will be paid in advance when the goods are cleared in the EU.  

The cost of this is currently calculated on this website at 37% of the value of the goods.  You will see this amount added to your order at the checkout when you enter the delivery address.

Because the duty is paid and the goods are cleared by the agent upon entry, your order will be delivered to your door without you paying any additional duty, sales tax or customs administration fees - this is known as Delivered Duty Paid (DDP).

What you pay:

  • The value of the items in your basket
  • Sales tax on the items you bought at 37% (this includes VAT and duty)
  • The courier shipping fee
  • This is all shown clearly at the checkout and there is nothing else to pay!

GPSR Compliance

We ensure all our products comply with GPSR, CE marking, EPR disposal laws and other applicable EU Directives.  Our EU Responsible Person for GPSR product safety compliance is EU Compliance Partner.

Importer

The goods on this website are imported into the UK by:

Leila Hodgkins t/a Hatsukoi UK
22 Slait Hill
East Cranmore
Somerset  BA4 4LL
United Kingdom
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Responsible Person EU (GPSR)

Name:  eucomply oÜ, Marko & Daniel Novkovic

Address:  Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia
Contact Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Website:  www.eucompliancepartner.com
Phone:  +33757690241

Customer Support

If you have a query regarding product safety, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. 

Not in the EU?

 

 
 

All content and images are the property of Leila Hodgkins

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